Going Postal
I was very glad to see this opinion piece about the postal service. I have my share of trouble with them but I can't seem to ever find anyone else that has any trouble so this makes me feel better knowing that they just aren't targeting me.
Living in the Middle of Nowhere we don't have any mail delivery. My wife goes to town once a week to get groceries and picks up the mail. Usually we have more mail piled up in a week than will fit in the box so they put a yellow slip in the box to let us know we kneed to go to the counter to get the rest of our mail. This is when the fun starts. Over half the time the person behind the counter says we have no mail and to go away. We show them the yellow slip and they say it was put there by mistake. We get on our knees and beg for our mail and maybe they will decide to get us our mail. Then usually letters are opened, magazines read (if delivered at all), and packages crushed. One time, when we complained about the poor service, most of our mail, including bills, mysteriously vanished for around a month before we started seeing our mail again. Convenient isn't it, you complain and they throw your mail away. Then we called the regional postal inspector and he told us to file a complaint but he wouldn't do anything about it. It was too common for him to worry about. We went ahead and filed the complaint and sure enough nothing happened. Her statement "We've all about had it with ineffective supervisors running an operation that puts service last, is short-staffed, badly scheduled and treats customers as bothersome enemies who spoil their day" really sums it up for me.
The only statement she makes that I disagree with is that UPS and Fed-Ex are better. We have to beg the UPS man to deliver to us and most of the time he won't. Then it usually takes a couple of days on the phone to find who he dropped the package off with and go get it if we can. Sometimes we just can't find it at all. At least Fed-Ex has a little better policy. They don't deliver it to us and call and tell us if we want our package we need to come to the Billings office and get it. Nice people aren't they.
The incompetent with nothing to do can still make a mess of it.
Laurence J. Peter (1919 - 1988)
I was very glad to see this opinion piece about the postal service. I have my share of trouble with them but I can't seem to ever find anyone else that has any trouble so this makes me feel better knowing that they just aren't targeting me.
Living in the Middle of Nowhere we don't have any mail delivery. My wife goes to town once a week to get groceries and picks up the mail. Usually we have more mail piled up in a week than will fit in the box so they put a yellow slip in the box to let us know we kneed to go to the counter to get the rest of our mail. This is when the fun starts. Over half the time the person behind the counter says we have no mail and to go away. We show them the yellow slip and they say it was put there by mistake. We get on our knees and beg for our mail and maybe they will decide to get us our mail. Then usually letters are opened, magazines read (if delivered at all), and packages crushed. One time, when we complained about the poor service, most of our mail, including bills, mysteriously vanished for around a month before we started seeing our mail again. Convenient isn't it, you complain and they throw your mail away. Then we called the regional postal inspector and he told us to file a complaint but he wouldn't do anything about it. It was too common for him to worry about. We went ahead and filed the complaint and sure enough nothing happened. Her statement "We've all about had it with ineffective supervisors running an operation that puts service last, is short-staffed, badly scheduled and treats customers as bothersome enemies who spoil their day" really sums it up for me.
The only statement she makes that I disagree with is that UPS and Fed-Ex are better. We have to beg the UPS man to deliver to us and most of the time he won't. Then it usually takes a couple of days on the phone to find who he dropped the package off with and go get it if we can. Sometimes we just can't find it at all. At least Fed-Ex has a little better policy. They don't deliver it to us and call and tell us if we want our package we need to come to the Billings office and get it. Nice people aren't they.
The incompetent with nothing to do can still make a mess of it.
Laurence J. Peter (1919 - 1988)
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